Privacy Policy
Introduction
Welcome to SeedreamAI, an AI image generation platform powered by the revolutionary Seedream 4.0 model. At SeedreamAI, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, and protect your personal information when you use our AI image generation services.
Last updated: September 2025
Information We Collect
We collect the following types of information to provide you with the best AI image generation experience:
1. Account Information
- What We Collect: Name, email address, profile information, and authentication data from third-party providers (Google, GitHub)
- Purpose: To create and manage your account, provide customer support, and enable secure access to our services
- Legal Basis: Contract performance and legitimate interests
2. Generated Content and Usage Data
- What We Collect:
- Text prompts you submit for image generation
- Generated images and their metadata
- Generation parameters (style, quality, dimensions)
- Usage patterns and feature interactions
- Purpose: To provide AI image generation services, improve our Seedream 4.0 model, and enhance user experience
- Legal Basis: Contract performance and legitimate interests
3. Payment and Billing Information
- What We Collect: Payment method details, billing address, transaction history, and subscription information
- Purpose: To process payments, manage subscriptions, and provide billing support
- Legal Basis: Contract performance and legal obligations
- Note: Credit card information is processed securely by our payment processor (Stripe) and not stored on our servers
4. Technical Information
- What We Collect:
- Device type, operating system, browser information
- IP address and general location data
- Usage analytics and performance metrics
- Purpose: To optimize service performance, ensure security, and provide technical support
- Legal Basis: Legitimate interests
5. Cookies and Tracking Technologies
- What We Collect: Session cookies, preference cookies, and analytics data
- Purpose: To maintain your session, remember your preferences, and analyze service usage
- Your Control: You can manage cookie preferences through your browser settings
How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide AI image generation services using Seedream 4.0
- Account Management: To create, maintain, and secure your account
- Payment Processing: To handle subscriptions, credits, and billing
- Service Improvement: To enhance our AI models and platform features
- Customer Support: To respond to your inquiries and provide assistance
- Security: To protect against fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform:
- Payment Processing: Stripe for secure payment handling
- Cloud Infrastructure: AWS/Google Cloud for hosting and storage
- Analytics: For service improvement and usage analytics
- Customer Support: For providing user assistance
All service providers are bound by strict confidentiality agreements and data protection requirements.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Protect the rights and safety of our users
- Investigate and prevent fraud or abuse
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Data Storage and Security
Security Measures
We implement robust security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Regular security assessments and updates
- Secure Infrastructure: Industry-standard cloud security practices
Data Retention
We retain your information for as long as necessary to provide our services:
- Account Information: Until you delete your account
- Generated Content: According to your subscription plan and local laws
- Payment Data: As required for legal and accounting purposes
- Analytics Data: In aggregated, anonymized form for service improvement
Data Location
Your data may be stored and processed in various countries where our service providers operate, always subject to appropriate data protection safeguards.
Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Control
- Access: Request a copy of your personal information
- Correction: Update or correct your account information
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable format
Communication Preferences
- Marketing: Opt out of promotional communications
- Notifications: Manage service-related notifications through your account settings
Account Management
- Account Deletion: You can delete your account at any time through your account settings
- Data Export: Request export of your generated images and account data
To exercise these rights, please contact us using the information provided below.
Children's Privacy
SeedreamAI is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers, including:
- Standard Contractual Clauses: EU-approved data transfer mechanisms
- Adequacy Decisions: Transfers to countries with adequate data protection
- Certification Programs: Participation in recognized privacy frameworks
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the "Last updated" date
- Notify you of significant changes via email or platform notification
- Provide advance notice for material changes that affect your rights
Your continued use of SeedreamAI after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
- Discord: https://discord.gg/aiartstudio
- Twitter: https://twitter.com/aiartstudio
- Email: support@aiartstudio.com
For data protection inquiries specifically, you may also contact our data protection team at privacy@aiartstudio.com.
By using SeedreamAI, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us with your information and choosing SeedreamAI for your creative needs!